About The Policy

At Thin Box Solutions, maintaining privacy and confidentiality is of utmost importance to us. Although we do gather information from our clients, it is only used for the purpose of enhancing our services and is securely stored for official records. We take full responsibility for safeguarding our client's personal information in our database and never share, rent, or sell it to anyone. Our privacy policy is transparent and clearly outlines the reasons for collecting client information and how it will be utilized.

Personal Data Collected

At Thin Box Solutions, we collect several pieces of information from our clients, including their first and last names, email addresses, mailing addresses, and phone numbers. Clients provide this information when they sign up for our services or subscribe to our email list. If a client submits a comment or question through our 'contact us' form, we may use their email or mailing address to respond. We only use email addresses for marketing campaigns with the explicit consent of our clients. Our in-house sales team keeps track of our clients' past interests in our services and their online purchases.

Utilization Of Collected Data

As previously stated, we do not share or lease our clients' information to any third party. However, we may use the information to process orders and confirm details with our customers. Our customer representatives may contact clients via email, phone, or mailing address to clarify any issues related to their order. As valued clients, they may receive promotional services, updates, and newsletters via email. Our marketing automation tools are linked to our customer database, and the information provided may be used to improve the customer journey and purchasing experience on our website.

Unsubscribe From Newsletter.

We respect our clients' autonomy and give them full control over their data. If you are a client and wish to stop receiving our emails, newsletters, or promotional content, you may unsubscribe from our newsletters and promotional communications.

Social Media Widgets And Features

Our website contains a range of marketing plugins and widgets, such as the Facebook Sharing Icon or Like Button, which enable social sharing and marketing automation. These features may collect data such as your IP address, the page you are viewing, and may require cookie consent to function correctly. It is essential to note that these social media and marketing automation widgets may be hosted by either our website or a third-party provider. When interacting with these features, you must adhere to the privacy policy of the third-party provider. We conduct a thorough evaluation of all third-party services we use to ensure they comply with GDPR and other privacy regulations.

Sharing With Third Parties

Under no circumstances do we disclose our clients' personal information to third parties, except as stated in this policy. We reiterate that we do not sell personal information to third parties. Our payment gateway is connected to credit card processing companies to bill you for our services. These companies do not retain, share, or store any of our clients' identifiable information for any other purpose. To provide our customers with live chat support, we employ a live chat tool on our website. These companies are authorized to use your personal information only when necessary to provide better services to us.

Protection Of Personal Information

To ensure the security of our clients' information, we utilize Secure Sockets Layer (SSL) software during transmission, which encrypts the information provided by the client. We also adhere to industry-standard protocols to safeguard personal information submitted to us, both during and after transmission.Nonetheless, it's crucial to acknowledge that no form of communication over the internet or electronic storage is entirely protected.Therefore, although we endeavor to employ commercially acceptable measures to safeguard your personal information, we cannot ensure its complete safety. If you have any inquiries regarding security on our website, please feel free to contact us at info@thinboxsolutions.com.

Entry To Registered Accounts

Clients are able to register an account on our website which allows them to access their personal account by logging in. Once logged in, clients have the ability to review their account settings and past information submitted during the account creation process. Clients can also modify their information by selecting the "My Account" option, but only if they are currently logged into their account.

Altering And Removing/Unsubscribing Accounts

If a client wants to terminate their account on our website, they need to inform us by sending an email requesting account cancellation and deletion of their personal information. Once this is done, they will no longer receive any emails, newsletters, or promotional communication from us. After the account is deleted, we will not keep any of their information. This means that we will retain their information only as long as their account is active, and we need it to provide services purchased from our website. While the account is active, we may use their information to follow with legal requirements, resolve disputes, and enforce agreements.

Use Of Cookies

A cookie is a small piece of data that includes a unique identifier and is sent to your device's hard drive when you approach a website. Your browser only allows a website to access cookies it has already sent, not cookies from other sites, to protect your privacy. Cookies track your online preferences and help us customize the website to your interests. You can set your device to accept all cookies, receive notifications when a cookie is issued, or not receive cookies at all. However, not accepting cookies may limit your access to certain personalized services and features of the website. We also track your IP address to diagnose server problems and collect broad demographic information such as location and internet service provider. We use cookies to log your browser type, access time, and URLs visited on our site. This information is not provided to third parties except in combined form. Our associates, partners, service providers, and tracking utility companies could utilize session ID cookies to enhance your site experience, but we cannot regulate their usage.

Transparent Graphics (Website Beacons/Trackers)

To measure and optimize the effectiveness of our website content, we utilize a software technology called 'Clear gifs,' also known as Web Beacons or Web Bugs. These allow us to monitor and track user activity on our website and determine which content is performing well. Clear gifs work similarly to cookies in tracking user activity but are not stored on the user's hard drive. They are tiny graphics embedded on web pages and are about the size of a dot (.). We ensure that the information collected through clear gifs is not linked to any personally identifiable information (PII) of our clients.


We display testimonials from our clients on our website, along with their names, to encourage others to use our services. However, we only do so with our clients' permission. If you would like us to remove your name and testimonial from our website, please contact us at info@thinboxsolutions.com.

Connections To External Websites

Our website contains links to other websites that may have different privacy policies than ours. If you provide personal information to those sites, their privacy policies will apply to your information. We recommend that you carefully read the privacy policies of any website you access through our website.

Privacy Policy Change Notification

It is our duty to keep our clients informed about any updates or changes made to our privacy policy. We will revise our privacy statement and ensure that all of our clients are notified of any changes we make related to customer information and its confidentiality. However, we retain the right to amend this privacy statement at any time, so we recommend that you regularly review it. If we make significant modifications to this policy, we will inform you through a notice on our homepage, by email, or here, before the changes take effect.

Legal Disclaimer

We may disclose your personally identifiable information to comply with a judicial proceeding, court order, or legal process served on our website or to protect our rights. This will only be done when required by law and is necessary for legal compliance.


If you have any additional questions or concerns about our Privacy Policy or how we use your information, please do not hesitate to contact us at info@thinboxsolutions.com. While our privacy policy provides a comprehensive overview, we are happy to address any further inquiries you may have.